Legal Learning & Leadership Transformation
The Challenge
A high-performing, future-focused mid-tier law firm recognised the need to evolve to stay ahead of the rapidly changing legal landscape and meet the diverse learning needs of its people. They sought an experienced legal learning expert with a deep understanding of law firms and the realities of legal practice.
The firm needed to:
Bridge capability gaps in legal learning and leadership
Strengthen performance and growth
Deliver exceptional lawyer and client experiences, now and into the future
Their strong people-first approach, combined with a bold and innovative outlook on the future of law, provided an excellent platform for change.
The Process
I conducted more than 100 one-on-one interviews and numerous group interviews with stakeholders at every level — partners, senior associates, business leaders, associates, lawyers, and graduates. I also audited all learning materials, platforms, and content, before delivering to the business leaders:
A comprehensive report with findings and recommendations
A concise executive summary
A strategic plan and roadmap for implementation
The Result
The client was delighted, praising the structured approach, depth of insight, and professionalism. On the strength of these outcomes, they invited me to undertake Phase 2.
“You went above and beyond — which we knew you would, given your reputation for delivering excellent results.”
Kylie Williams, Coach & Consultant
Kylie Williams is an experienced lawyer and facilitator helping mid and top-tier firms become exceptional workplaces — powered by great leaders, meaningful growth opportunities, and targeted support. She offers consulting and coaching services to prepare professionals for the road ahead.
